Gene Kim: For The Prepared, DevOps Naysayers Help The Movement

There are people out there who think the DevOps movement is overhyped, or that it’s some kind of fad.

Gene Kim, co-author of “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Bu…, couldn’t disagree more, but he’s glad those naysayers are out there because more people need to know about the problem that DevOps solves.

In the latest installment of our series of Q&A sessions with DevOps thought leaders, Kim also shares his thoughts on implementing new practices in large organizations and how to know if you’re doing DevOps right.

What is the difference between DevOps for startups and DevOps for enterprises with legacy technology?

Increasingly, IT is the value creation and customer acquisition engine for organizations. As my friend Chris Little says, “Every company is an IT company regardless of what business they think they’re in.” DevOps is relevant and urgent for every organization.

Do you think there’s a nexus between the size of an organization and the successful implementation of DevOps?

Who is responsible for DevOps?

However because of the reliance on IT, every organization must ensure that Dev and Ops are implementing DevOps work patterns to accelerate flow. Every business leader needs to care.

Will DevOps last or this a fad?

This shows me that this problem needs solving, maybe even being the most important and urgent business problem that needs to be solved, the likes of which we haven’t seen in 30 years. Whether historians will call the revolution DevOps or not, I don’t know. But this problem and solution is not a fad. I think a challenge this big happens once in a generation.

Is there too much hype around this movement?

My opinion? People viewing DevOps with suspicion is a testament to its visibility. It appearing fad-like is the best thing that could happen to us as a community. Visibility is what the DevOps community needs.

Do you think there’s a danger of DevOps being unfairly dismissed as an idea because of the hype?

When senior managers and business leaders are asking for something, that means we’ve elevated the awareness of the need. Our job is now to help them go from low-performing IT to high-performing, which we’ve shown we can do through DevOps practices.

How does a company know if they are doing DevOps right?

The high performers also had far better deployment outcomes: Their changes and deployments had twice the change success rates, and when the changes failed, they could restore service 12 times faster.

When IT does poorly, the business will do poorly. And when IT helps the organization win, those organizations will outperform their competitors in the marketplace.

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Originally published at Scott King.

Marketing Strategist and Head of Marketing at Krista Software.