How to Achieve DevOps Nirvana

Companies using DevOps automation are more agile. They meet business objectives more quickly and efficiently by deploying more frequent changes. They innovate faster with smaller iterations between requirements, commitments, and deployments. They have lower failure rates and disruptions since recovery times are shorter than their peers. Iterating in smaller, more frequent steps also instills a collaborative DevOps culture across feedback loops and information silos.

But, a DevOps framework still has too many manual steps. Most of them are people related.

75% of DevOps initiatives will fail to meet expectations due to organizational learning and change issues.

Many of the challenges associated with implementing DevOps automation arise from a lack of communication and responsiveness amongst your development, security, and operations teams. DevOps is supposed to increase speed and collaboration, but it does create some friction or pinch points requiring human intervention that may slow things down. According to Gartner, 75% of DevOps initiatives will fail to meet expectations due to organizational learning and change issues. A second study from Atlassian states the top DevOps challenge causing failures or delays stems from a lack of organizational alignment and corporate culture.

Top Causes of DevOps Failure

  • Failure to Collaborate
  • Failure to Adopt an Iterative Approach
  • Inability to Manage Expectations About DevOps Initiatives

Automate Your DevOps Culture

During a DevOps project, stakeholders will want to understand what is going on or the project’s status. Answers like, “It’s going well,” “It’s slow,” or “I feel good about the release” aren’t answers based on real data. The actual answers are hidden deep inside the development organization and specialized tooling. The answers often reside inside unstructured data like in email, Jira, Slack, or other productivity tools. Working like this may be acceptable at the team level but reporting upward requires unnecessary work. It forces your teams to track down answers based on the real data, sometimes taking days to look up and roll up project status. By that time, the data is days old and outdated.

“Orchestrating people is the hardest part. When someone doesn’t respond to an email, we miss a release, and we don’t even know why.”

When there are manual checks and balances in the delivery cycle, any delays in reviewing, approving, or initiating the next step, exponentially increase. Decision delays push subsequent steps back slightly, but these manual steps cause the delivery and deployment dates to slip past deadlines in most cases. If IT projects slip past deadlines, they significantly impact the desired business outcomes that initiated the project in the first place.

There has to be a better way.

When business stakeholders and IT speak the same language, projects move forward. As conversational Information flows back and forth, project decisions, milestones, and checkpoints proceed without unnecessary human delay. Adhering to DevOps best practices may be a conversation away:

Increasing DevOps Communication

DevOps Project Updates

Drive DevOps Culture and Adoption

Automate Compliance Reporting

In most cases, your DevOps toolchain doesn’t change–your process does. By automating across functional areas, you will predictably manage complex software development and IT projects by gaining visibility into cross-functional pinch points. All of your people, processes, and technology orchestrate into a centralized conversational framework. You are removing the top causes of DevOps failures.

Stop Making People Understand Technology

Isn’t it time we started making technology do the work instead of technology making us do it?

Take Advantage of Messaging with Conversational AI

  • Use existing DevOps automation tools
  • Better orchestrated people and strengthen DevOps cultures
  • Automatically log compliance and security steps for auditing
  • Easy adoption

If you can converse, Krista will answer your question. By utilizing existing communication methods in the form of a conversation, you take advantage of how we already communicate. You won’t need expensive services and consulting projects. You won’t need to train. You won’t need to maintain documentation on how to make people understand the technology. You are enabling technology that understands people — your very own Star Trek episode.

Krista empowers non-technical people to perform very technical tasks. By integrating the toolchain and elevating the connectivity across all those tools, business users can execute and lookup previously unobtainable information. Krista maintains strict confidentiality and compliance standards when sending data to stakeholders. It is an enterprise-grade platform that is entirely configurable for data security, access, compliance, and privacy.

Krista enables IT services, manufacturers, logistics, and high-tech companies worldwide to eliminate constraints created by data silos. These companies spend less time manually updating systems for the sake of updating. Instead, they are more nimble and can more quickly execute IT projects based on changing economic conditions.

This article originally appeared on Kristasoft.com.

Marketing Strategist and Head of Marketing at Krista Software.